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The Internet is growing in leaps and bounds with
swarms of websites teeming in its every nook and corner. With a
number of web pages easily over 3 billion now, web hosting companies
are singing merry with more and more websites coming up. Passing
time has however led to the medium growing mature and the increasing
number of websites have generated somewhat of a standardized web
browsing pattern that users have been come to be used to.
Some of these standards are laid down by W3C (authority on website design
and usability patterns) and some gathered due to psychological adaption
on the part of the users. These are used by website design companies
to design highly readable websites. Some of these website design patterns
or features are listed below:
The next time you browse a website, you can check if it’s
website design and content is in tune with popular website design mechanics
highlighted below.
WebSite Design & Layout:
The most striking change in the website design area over the years
has been more and more use of multimedia and graphics in websites.
This generates all the more need to make sure the website design is
‘usable’.
Consistency:
The website design has to be consistent through out the pages. This
refers to the position of certain elements in the website like the
logo, navigation menus, search bar etc. The logo is the single most
element that helps the user identify on which website he is on and
hence this and other elements have to be in the same position through
out the website and not in different places for different pages.
Design as per common usage
The website design of a site has to bear in mind the usage and basic
functionality of the content. Some pages are better off being scanned
by the readers in order to help them search more appropriate text,
while others are meant for reading only. Also sound website design principles
suggest that users like to be provided feedback while surfing. Whether
it is telling them that a file being downloaded will take N minutes
more or that the page is being re-directed, it helps to keep the
user informed.
Web Page content structuring:
When planning a website design, it pays to consider the users’
viewing pattern. Understand that the users dont read any and all
the pages that come their way. Instead they ‘scan’ through
the web page in specific areas and leave certain areas. This forms
the top portions of the page so most of the important content should
go there. Here too, while scanning a web surfer has an eye for some
standard (read familiar) pieces of information that he will click
if he will see them. Plus he or she is accustomed to see certain
elements of a website in a certain fashion - otherwise his or her
mind wont accept it and ignore it. For example, a website with links
with commonly accepted words like ‘about us’ or ‘contact
us’ or ‘jobs’ will have more hits to the pages
than other uncommon though however precise alternatives. Also it
is assumed that the logo of the website will be more than not at
the top left or right corner. Internal navigation links go on the
top or the left and external navigation goes to the right panel
or lower in the web page. Moral of the story - keep important text
and links higher up in the page and less important below and have
commonly used phrases for links.
Web page size & length:
The average waiting time tolerance on the Internet has increased
over the past few years. This means that surfers are more likely
to wait for a file to download than they used to a year back or
so. This however doesnot mean that they will wait forever though.
According to a research, from the initial 8 second wait limit, the
bar has now been raised to 20 seconds. However for waiting periods
the users should ideally be given something to while away the time.
There’s a saying -
‘a watched pot never boils ’ - if the user is going
to stare at a blank screen while the page dowloads, the wait is
going to seem like an eternity most of the time. Hence he can be
made to read some textual content or like while he waits.
Similarly the page length principles dictates that short pages of
content should be used
for (a) home pages and all navigation pages, or (b) pages that need
to be quickly browsed and/or read online. Similarly long pages are
apt to (a) simplify page maintenance , (b) match the structure of
a paper counterpart, and (c) make pages more convenient to download
and print.
General web conventions
There are certain web conventions that are followed by website design companies to their benefit. For example:
- Universally accepted colors for links include blue for normal
links, purple for visited links.
- The home link has to be omnipresent on the site - usually on
the top left corner and bottom of the page.
- The text has to be presented in familiar fonts - and take care
not to mix fonts in pages as that clashes with the consistent
image of the website and makes it difficult for the read to read
faster.
- WebSite Design companies usually spend a lot of time customizing
a website for a particular only to discover later that a majority
of the browse a different resolution. Till some time back 800
X 600 was the most popular resolution, however with larger monitors
more computers have 1024 X 768 resolutions than 800 X 600.
- Though not a convention this, the surfer psychology is such
that any text that has an underline is most probably a link. Most
website design experts use this to their advantage and even provide
to show used, internal & external links.
- No broken links in the site please. Users are known to leave
the site at the sight of a single broken link. It would do good
to website designers to at least have a custom error page that props
up in such cases (a sitemap here would be a great help)
- For purposes of arranging the website’s structure, it
should have as much of the content accessible at the first level.
Structures that have multiple levels should concentrate the information
at the first level when possible, and at the level closest to
the terminal nodeswhile not confusing the user by giving too many
options during the middle levels as this has been known to cause
confusion as to the selection of the right sub-category.
Content
Content is crucial! No visitor is give a second glance…or
a click if he finds stale content. The principle that website design
companies should follow for is update within reasonable time or
remove the stale content. It has been mentioned that users scan
or glance through the page instead of reading it – hence content
is best written in short sentences and paragraphs – or bulleted
if you must.
Some content it has to be remembered is more suitable for just scanning
instead of a patient read and so will it have to structured.
For content that requires slow reading like reports or articles,
printing options like separate printable pages present an added
value to the users…and an opportunity to save on their printing
ink from trying to print image heavy web pages.
Miscellaneous
For users with disabilities
Section 508 of the Federal Government states guidelines website design
for users with disabilities. For websites that aim at this section
of the population as their website audience it is necessary to follow
these guidelines. Some examples of these are:
a) All non-text content that can be expressed in words has a text
equivalent of the function or information that the non-text content
was intended to convey.
b) Foreground content is easily differentiable from background for
both auditory and visual default presentations.
c) All functionality is operable at a minimum through a keyboard
or a keyboard interface.
For more information on these guidelines, please visit: http://www.section508.gov/
Understand that getting relevant information fast from a space
constrained 15 inch monitor is not an easy task – and hence
often web pages are often looked at instead of being read. No matter
how eye catching the center image or the animation of a website
may be, the user is always going to click at something he identifies
or is familiar with. Keeping the above simple principles in mind
would do a lot good to the website design firms as well as their audience.
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