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The computing infrastructure landscape has experienced a large
change in the past few years of its evolution. With user needs
growing fast and becoming more complex, the hardware, software and
network spectrum has changed likewise. Much of it has become
possible due to advances in the Internet access and network
infrastructure as also the applications that have helped
organizations and individuals globally access information from
anywhere other than their offices and collaborate and coordinate
with their colleagues.
The current article deals with the changing landscape of
internetworking technologies and the software and hardware
infrastructure that enable individuals and businesses to carry work
tasks effectively from their different office locations or even from
their homes.
Applications:
Today organizations around the world are busy devising new and
effective ways to do business and service customers. Technological
advancements play a crucial role in these efforts. In the case of
doing business from multiple locations, companies have come up with
ideas and ways to work where technology helps businesses to save
costs and remain in the competitive landscape.
Three areas that come to mind that either have had or are on the
verge of having enormous growth due to technology advancement are:
Collaboration :
Many a times, executives in companies need to work together with
other employees who necessarily may not be in the same office... or
even in the same country. This happens in product design and
development or during sales efforts where help is required from
colleagues situated in a different location. At such times, teams
working on a single project collaborate and work together to
accomplish the task at hand. Collaboration saves on organization's
time and costs and speed up the process. Collaboration may involve
real time to near real time activity. So a sales executive may be
helped by a product design engineer to create a technical fact sheet
over the company's collaboration software – which could be a simple
chat program or even a white board application.
Telecommuting and
conferencing :
In the recent spate of cut throat competition, companies are looking
for ways to streamline operations and save costs. Telecommuting is
proving to be an effective way to do this. Telecommuting – working
from home has sprung lot of opportunities and more and more
companies are trying it. Conferencing facilities – another time and
costs saving idea has also progressed from teleconference to
videoconferencing leveraging the existing technology. Especially
after 9/11 companies the world over cut their travel and office
occupancy rates drastically as a knee jerk reaction and many
continue to maintain the situation as they have begun to see the
benefits in the current scope of things.
Online learning :
An upcoming trend that is taking root in the training industry is
the online/ distance learning. Routed as the next best thing on the
Internet by many pundits and analysts, online learning is receiving
a lot of attention from corporates and individuals alike.
Hardware & software
requirements:
Simultaneous to the advent and somewhat proliferation of ideas, the
computer industry has improved on the kind of infrastructure that is
dished out to the world. Most of the applications under the above
categories require a modem or Internet access through a network
card. For conferencing exercise the users need to have video cameras
attached to their workstations. Online learning requires multimedia
hardware (CDROM, speakers and microphones in some cases) installed
on the machines as many education programs are written in
multimedia.
While the hardware requirements on the above services remain more or
less similar, there has been quite an activity on the software
front. Various applications have sprung up for each of the above
services. Collaboration software like Groove are web based software
that companies use to manage work groups or teams working in
different areas or locations. Corporate Intranets also are used by
organizations to collaborate on differently located teams on
projects . White board applications are now a common feature in
officeware suites like the ones provided by Microsoft or Lotus.
Besides this there are many custom made software and also OGL (open
general license) software that are available for no charge that
small companies use to save costs. Many versions of these software
also include transmitting critical alerts and short data messages to
the PDAs and wireless devices of executives making pathway for a
wireless revolution.
Networks:
There was a time of dial up connections and 56K modems where the
download speeds were low and the applications that ran were severely
limited in functionality because of low speeds. Then came broadband.
Internet at high speed access opened up limitless opportunities for
building services and applications that could provide useful content
over the Internet. Businesses as always were the first to adopt the
technology and use for their benefit. Broadband by definition are
networks that provide as much or more than 200kbps of speeds. The 3
broadband technologies in prominence today are Cable, DSL and
Satellite. Each enjoys a dedicated business as well as residential
audience.
Technically DSL provides a dedicated service over a single telephone
line; cable modems offer a dedicated service over a shared media
while a satellite connection transmits data through satellite links.
. While cable modems have greater downstream bandwidth capabilities
(up to 30 Mbps), that bandwidth is shared among all users on a line.
Therefore speeds vary as more users in a neighborhood get online at
the same time. Cable modem upstream traffic may be slower at times
than DSL because high neighborhood traffic on the line can cause
rate reductions. DSL technology provides speeds up to 8 Mbps
downstream and up to 1 Mbps upstream, depending upon line length and
loop and line conditions while broadband satellite technology, can
deliver data at speeds up to 400 Kbps. However, the service may
suffer from heavy interference in dense and crowded urban areas.
Distant offerings of services is a growing industry. With companies
looking for reductions in cost overheads, and capturing more
markets, servicing customers off the web provides a formidable
option to organizations globally.
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