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Introduction
Times are changing! The last few years have seen an enormous increase
in Internet penetration with the number of web users rising exponentially.
This means a field day for hackers and authors of malicious code
like viruses as their programs are now doing greater damage than
before. Thanks to the media (and damages on a greater scale), the
news of the virus attacks and damage done spread almost as fast
as the virus itself. Though this hasn't brought down the damage
done to users' machines, what it has done is significantly increased
the awareness levels of users around the world to desktop level
security.
The following article was born out of similar requests on information
on user level/ desktop security against unauthorized access to user
machines.
The article looks at areas of concern where the user's desktop
security is likely to be compromised namely emails, network access
& OS & software holes. Also included are a few guidelines
on protecting the workstation against unauthorized access by a judicious
use of tools and software.
Sitting ducks:
Emails:
Emails are the most popular mode of transfer for viruses today.
While floppies and local networks are the old favorites, emails
due to their sheer size and ease of use are now much more dangerous.
Usually viruses are sent with attachments in emails which when clicked
execute the virus (though virus authors have also written scripts
that execute even though the attachment is not clicked)
To further confuse and make the user click on the attachment or
the email, a method known as Email spoofing is used. Here
the worm while transmitting itself from the user's PC grabs some
or all of the addresses from the user's address book and sends itself
to them using the user's address in the “from” field.
This is done with the intention that the recipient will accept and
open the email seeing a familiar name in the “from”
field in the email. Worse, virus authors also use the addresses
from the address book to generate a random “from” address
so that emails go to addressees from random email addresses.
To combat damage from email viruses and worms, if possible separate
your work and personal email. This may avoid a possibility of
comprehensive damage if your work and personal circles are distinct
and different. So, say, even if a virus enters your personal mail
box (assuming you don't check your personal email at work and vice
versa) your office email and consequently the network would still
remain untouched by the infectious file.
Also open emails with care. Even if the sender is familiar, check
the attachment's name and file extension to make sure its not
a worm from his or her system transmitting itself disguised as a
genuine mail (viruses are often sent as files with typical subject
content or keywords as filenames or with double extensions –
as in getrichquick.vbs.js)
If you use Hotmail and access it through MS Outlook Express, then
there's a very useful feature you should use. Turn the synchronization
settings for all folders (inbox, junk email, outbox) to read “headers
only”. Also change the layout view to disable the preview
window. This will download only the headers of the emails
giving you an option to choose and download a select few that you
can trust and delete other headers instead of having all the emails
downloaded which may include spam or viruses etc...
Understand that some emails are always hoaxes – Microsoft
never sends patches though it might send notifications of patches
or updates available. But it is simply economically and technically
unfeasible for it to send patch files as attachments to every user.
Same goes for other application vendors.
Operating Systems:
Viruses, dangerous or otherwise are often programs written that
exploit the vulnerabilities of the operating system or certain software.
Creators of software write their applications and as and when loopholes
or vulnerabilities come to light, they write patches or fixes that
'patch' the hole.
According to a research, there have been more than 25 vulnerabilities
identified for the Windows XP Home operating system in the first
half of the year and a greater number for Windows 2000 during that
same time. There will be more discovered, you can be sure. What
is important is that you make yourself aware of these and update
your machines before the virus strikes. Usually there is a time
limit between when the vulnerabilities are discovered and when the
virus attack take place. The SQL Slammer early this year exploited
a flaw in Microsoft’s SQL Server software for which a patch
had been made available over 6 months prior.
But as is evident not many make their desktops immune to the virus.
Vendors of applications often send out email notifications to users
of available patches and updates and it pays to sign up for updates
on operating system patches and updates & Antivirus program
and virus definition updates at least. Microsoft Windows versions
have automatic updating features that help this idea or you
can go to the Windows website and the website gives a free report
on the updates not installed on your desktop.
(While on the topic of OSes, create a boot disk that will help
you load your operating system when a malicious file corrupts the
operating system making it unable to boot by itself.)
Browsing
The most common security feature while browsing the Internet are
the security settings in the browser. In the Internet Explorer for
example, one has the security zones that one can set the browser
to. Internet security zones – usually set to medium
by default; however it is also possible to assign different security
zones to different websites depending on the trust level towards
a website. While the Internet browsing (medium) level is fairly
dependable, different time and places could require a more custom
setting.
Another area of concern while browsing are websites that ask for
permission to install plugins or programs on the user's computer.
These websites display a message that ask the user to permit it
to carry the installation. Saying 'yes' to wrong programs can
place the user's machine in the open with access to its files and
folders. It is advisable to read the message that is popped
on the screen before clicking 'yes' or 'no' and checking whether
the website is an authentic source of the information and not a
dummy popping messages from behind an authentic website.
Files & Networks:
While the Internet remains the most effective way of transmitting
infectious files over great distances, local networks are as susceptible
to viruses and hacking experiences. For users who are on any network,
there are certain methods to reduce their exposure to the network
and through it to the Internet if a workstation from the local network
is connected to the Internet.
It pays to password protect important files and enable partial
or password sharing on drives on a network. This ensures that
access to the workstation is by authorized persons who know the
password or to drives that should not have confidential or critical
information. This is true for users on a usual corporate local network
as well as users with broadband or cable Internet connections.
Also file sharing software and collaboration software products
offer a chance to external users to access your PC. Hence it is
necessary to carefully select the folders that are shared.
Software like PCAnywhere and MS Netmeeting are great at doing what
they do but if you leave your internet connection on then you are
placing your computer in a riskier territory. To combat this software
product companies usually have different levels of security or 'modes'
(in PC Anywhere) where the user can make necessary settings to help
protect his PC from any unauthorized access.
Another point is if one is using such software or is connected
to the net with an 'always on' connection, it is advisable to
shut of the PC or at least disconnect from the network when
the computer's not in use. 'Always on' PCs offer a great training
ground for hackers who can try to connect and use the computer to
test their skills and talents.
A precautionary measure and also a good computer usage practice,
it is advisable to back up important files and sensitive data at
regular intervals. The backup, of course, is better stored on a
separate media like CDs instead on the same computer in another
location.
Of Antivirus and Firewalls:
This should be obvious, but it is imperative to have an updated
antivirus software on your machine. Antivirus software companies
send regular updates on new virus definitions and alerts to users
so that they can update their programs. Almost all antivirus
programs have built in auto update feature that can be customized
to keep the virus definitions updated.
Antivirus software companies also give tools and program files
to remove individual viruses. These files are free of charge
and are given for download (url given below). So in case the
antivirus program has not been updated and a virus strikes, one
can go on the company's website and download the tool and run it.
It is usually not necessary to own a copy of the antivirus software
to be able to download the tool but the whole program is obviously
advantageous as it checks for all viruses and updates itself regularly
whereas the tool checks only for a particular virus. Nevertheless
it is of great utility when the 'disaster strikes'.
While antivirus software help in scanning for presence of viruses
and worms in files and emails, a firewall software helps to keep
unwanted traffic to the computer out. This acts like a gate
over your computer that can allow only certain computers to access
yours if you are on a network and / or block unwanted access to
Internet by all but necessary programs. This is useful when your
computer has been hacked or infected by some malicious code.
It makes you alerted telling which program/ file is trying to send
itself to others using its own program installed on your computer
or simply try to connect to some other computer on the network/
internet.
Both antivirus and firewall software together can give greater
protection to the computer and attach their watchdogs on emails,
files and even instant messenger programs.
Finally...
Face it! The only time your computer is truly secure is when it
is shut. While this should not be the only defense mechanism you
have against virus and unauthorized access attacks, there are few
things one can do to maintain the state of security. Till next time...
say yes to better desktop security!
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