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  Custom Knowledge Management Solutions by Webizus are a perfect match to a company's KM strategy as they leverage both superior web development expertise as well as Knowledge Management consulting skills of our team.

 

 

 

 

 

 


To visit Webizus Consulting, the Knowledge Management Consulting & Research arm of Webizus Technologies Click here.

 

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Knowledge Management Solutions

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Webizus specializes in web based knowledge management solutions. KM depends on both cultural and technological processes of creation, collection, sharing, combination and reuse of knowledge.

We believe that only human beings can take the central role in knowledge creation & technology can merely provide tools, however great their information-processing capabilities may be. We follow a unique methodology, P-map, wherein knowledge contribution & use of actionable knowledge forms part of the pre-development training. This training also helps us in requirement gathering, which ensures that the tools we provide are aligned with your business needs to manage knowledge. Knowledge creation occurs in the process of social interaction.

Our web based collaboration & other intranet tools are designed to capture maximum possible information from ongoing projects & processes & convert it into actionable knowledge. Our treatment of knowledge is based on the P-map, a proprietary methodology.



p-map

P-map
1) Processes & Procedures
The knowledge here forms the core of your business. The best practices of your organization, lessons learnt or the things gone right or wrong are recorded & retrieved. These processes & procedures can be searched & retrieved as required. These also tend to be followed religiously, curbing innovation & improvement, the key factors that drive many businesses. Our tools prevent the accumulated knowledge from getting out of alignment with the changing reality of the business environment.

2) Projects
Projects are a powerhouse of knowledge creation. As individuals get more & more specialized & projects get executed by diversely located teams, successful collaboration becomes critical for project success. Our web based project collaboration tools aids team members to work together and share their expertise, creating & capturing knowledge, making use of best practices from project archives & finding out innovative procedures.

3) People
According to estimates of some KM experts, 80% of the knowledge in an organization is tacit & rests in the minds of people in the organization. Right from joining an organization to leaving it, the company can benefit from Knowledge Management. The benefits start with 'zero induction' to 'skill retention' respectively in KM terminology.

4) Products
Managing a product throughout its lifecycle involves a lot of knowledge about the product & its markets. R&D teams need to be aligned with market realities & the sales force has to be trained more thoroughly to aid the customer in taking an 'informed decision'. Collaborative knowledge about a product also helps in managing a web based help desk efficiently, keeping customers satisfied & saving costs for the company.

5) Partners
In today's business environment, no organization works in isolation. The term 'partner' has a larger scope in many industries today, covering not only suppliers & distributors, but also competitors. A good knowledge base of your partners keeps you in the drivers seat.

6) Prospects
Proper knowledge of your prospects helps increase your customer base & decreases acquisition costs. Support for handheld computers help your marketing team in tapping on the company knowledge base anytime-anywhere. Similarly, their observations can be fed into the KM system directly after a meeting with a prospect, ensuring knowledge transfer at source & swift & informed follow-ups.

KM is a strategy supported by technology and can only be successful if the management provides the right impetus. Our KM consulting team works closely with your company management in deciding ways in which employees are motivated to contribute to the knowledge pool. Our phase wise implementation helps you track your ROI better & ensures that you are on the right side of the thin line that separates actionable implicit knowledge & information overload.

Request more information on our offshore web development services for Knowledge Management.

Click here to read our web development methodology

To send your company's web development project requirements use this online RFP (Request for Proposal) form.

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For more information on services in web development for your company, email us at web-development@webizus.com


















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